TheMerode

Conducted a feasibility study to redesign the WiFi network infrastructure for a 6000m² building in the heart of Brussels.

Partnered with:

• Shinka

• Belcenter

• Cisco

• Aerneo

• Fortinet

Profirst

Strategic advisory to executive teams on IT objectives and budgets
 

• Created comprehensive documentation of IT processes in collaboration with external partners to standardize workflows and ensure compliance.

• Management of engineering team, overseeing day-to-day operations to provide technical support and assistance to employees.

• Developed and maintained a detailed software portfolio to optimize IT resource allocation and support business operations. 

• Led the integration between CRM platforms to streamline event management processes and improve operational efficiency.

Loyaltek Group

L1 Giftify gift card program technical support

Guiding shopping center across France, Belgium, UK and Luxembourg to solve
payment transactions happening on Loyaltek payment terminal

• Troubleshoot and debugging on payment terminal

• Tools: POS debugging terminal (In-House)

• Communication with clients: Zendesk (ticketing system) + Calls

Deloitte Belgium

Deloitte & St Jean Clinic

Elevating Hospital Patient Experience by the usage of a fully automated Kiosk equipped with an eID and payment card reader to automate patient's appointments
 

• 30k users/year -

• Cost reduction estimated at +- 1 million euros

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Tech Stack: 

• Programming language : Flutter, Node JS

• Architecture: MVC

• Tests: Widget Testing + Unit testing

• Network library: DIO library

• Route Management : Get

• Tech tools: Postman, KioWare (Hardware Integration)

• Project Management tools : Atlassian Suite (Jira & Confluence)